Common queries answered
Frequently asked Questions
How long does it take for me to receive my order?
For Australian orders, it will take around 6 business days for your order to arrive. For US orders, up to 5 weeks but sometimes much less.
What is your return and exchange policy?
Should you receive an item damaged or not as described please contact us within 10 days of purchase and we will rectify the problem.
Should you wish to return an unused item, please contact us within 30 day of purchase.
We will honour all rights for the return of faulty goods as required by Australian Consumer Law.
How do I receive customer support?
We are always happy to help if there are any problems or questions. Please contact us via email:
or Text us on 0418777425
Do you ship to my country?
We will ship internationally on all of our original Catholic Artisan creations!
International customers who wish to purchase, need to contact us by email or text with the details of their order, so that we can calculate the international shipping cost.
